Client Feedback

Client Feedback examples

David Crowe Sally Crowe
“I started working with David at a time in my life when I was deeply unhappy. I didn’t know if this was work related but I knew that I wasn’t performing at my best and wasn’t feeling fully engaged with all that working life has to offer. I felt shut off, uninspired and exhausted. When I first met David, I trusted him right away. His thoughtful, flexible and honest approach was perfectly suited to me. After only a few sessions he had me really opening up and was fantastic at gently probing to see what I needed to do to feel more like myself again. He gave me confidence to speak to those around me – at work and at home – and tell them what I needed to do. After working with David for a few months my foundation was built back up again, and David and I then transitioned more to working on a much more positive footing. We started talking about my ambitions, identifying my strengths and thinking about what kind of career I wanted”

Private client

“I have found your support invaluable.  You call a spade a spade which has allowed us to as well.  There are few opportunities to do this safely in this world. I have found the times when you have summed up what I am expressing or reflected things back to me very helpful and thought provoking”.

Participant in Action Learning sets programme at Royal Borough of Windsor and Maidenhead

“The coaching work has been invaluable in providing an objective view from someone outside the organisation to reflect on the short term pressures whilst not losing sight of the bigger picture. Business benefits have been that is has enabled me to remain focused on my current job and seeking the positives within the role.Personally it has restored my confidence and made me realise that I do have many strengths which I shouldn’t lose sight of. Personally the sessions have also been of assistance from a holistic perspective,something I didn’t expect at the outset. Life, as well as career changing, thank you.”

Stuart Mitchelmore: Associate Director of Integrated Operations  Central Bedfordshire Council and East London Foundation Trust

“David delivered a Team Development day to staff at Seeleys Respite Unit. He demonstrated a clear understanding of what it was we hoped to achieve, producing a detailed session plan relevant to this.

Though there was some initial trepidation from some staff, David quickly set people at ease through his welcoming and facilitative approach. By him creating a safe environment team members were able to express their thoughts and fears and gain a deeper understanding of one another.

Feedback following the sessions was really positive and the outcome was a much more focused and cohesive team”.

Elaine Kelly, Quality in Care Assurance Officer, Buckinghamshire County Council



PPI Toolkit: “I did buy your book last year; awesome toolkit; congratulations!”

France Légaré, MD, PhD, CCFP, FCFP Canada Conference Presentation: “Thank you so much for the presentations, inputs and inspiration, it`s so impressive.”

Gro Jamtvedt, (Executive Director)
Norwegian Knowledge Centre for Health Services

“It was a great pleasure to meet with you and I really enjoyed the workshop. Skilled facilitators like you are a treat to work with.”

Marta Segerdahl Storck, Grünenthal GmbH, Germany  

“We are very appreciative of your hard work and preparation for the productive and fun workshop session on Friday at the congress.

I know the patient reps enjoyed it”.

Judy Birch, Chair, Pelvic Pain Support Network UK

“Let me begin by saying that the experience working on the dialysis project has been great fun, and has convinced me that this is very important work. I cannot thank Sally enough for all of her support and wisdom. 

I have appreciated the flexibility that Sally has shown in allowing us to tailor the process to Canada and dialysis patients.”

Andreas Laupacis MD, MSc, FRCPC, Executive Director, Li Ka Shing Knowledge Institute, Canada

“I have attended a number of such consensus-finding meetings but must say never one so well conducted and fruitful. This workshop was notable for the way we arrived at the final product and a huge deal of credit goes to you. Learned a lot from the way you conducted the overall meeting, as well as the group session.”

Participant in a priority setting workshop